Terms & Conditions of Use
Last updated: 24 June 2026
These Terms & Conditions of Use (“Terms”) form a legally binding agreement between you (“you”, “your”, “User”) and M/s A K Enterprise, a sole proprietorship concern owned and operated by Mr. Vastarpara Aryan Kalpeshbhai (GSTIN: 24CHFPV2218B1ZP), having its registered/principal place of business at B-502, Sai Drashti Residency, Near Shikshapatri Heights, Kosad, Surat, Gujarat – 394107 (“InPik”, “we”, “us”, “our”). They govern your access to and use of the InPik mobile application and the website at inpik.in (together, the “Platform”).
Please read these Terms carefully. By accessing, browsing, signing in to, subscribing to, or otherwise using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, please do not use the Platform.
1. About InPik
InPik is a personalised-content platform. It offers a library of templates, images, videos, graphics, fonts, stickers, music, and other design assets (collectively, “Content”) that you can customise with your name, photograph, business details, or other identifying elements to produce digital or printable materials such as greeting cards, festival posters, invitations, business promotions, advertisements, and other creative works (each, a “Creative”). Access to Content is offered on a subscription basis as described below.
2. Eligibility
The Platform is intended only for individuals who have reached the age of majority and are legally competent to enter into a binding contract under the Indian Contract Act, 1872. By using the Platform, you represent that you meet this requirement. If you are using the Platform on behalf of a business or other entity, you represent that you are authorised to bind that entity to these Terms.
3. Your account & Google Sign-In
To use the Platform, you sign in using your Google account (“Google Sign-In”). When you do so, you authorise us to receive certain basic profile information associated with your Google account, such as your name, email address, and profile picture, in accordance with our Privacy Policy and Google’s applicable policies. We use this information to create and secure your account.
- You are responsible for maintaining the confidentiality and security of the Google account you use to access the Platform, and for all activity that takes place under your InPik account.
- You agree to provide information that is true, accurate, and current, and to keep it updated.
- You must notify us promptly at support@inpik.in if you suspect any unauthorised use of your account.
- One person may not maintain multiple accounts to abuse trials, offers, or promotional pricing.
4. Licence to use the Platform
Subject to your continued compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access the Platform and use the Content solely to create Creatives for your own personal or internal business use. This licence does not transfer any ownership in the Content or the Platform to you.
5. Content & Creatives
The Content available on the Platform may change from time to time. We continuously add, improve, and occasionally retire templates, features, and assets, and we do not guarantee that any particular item of Content will remain available. Some Content may be licensed from third parties; your right to use such Content is limited to use within the Platform and as permitted by these Terms. You may not use the Content except as part of a Creative made through the Platform.
6. Free / introductory trial
We may, at our discretion, offer new Users a free or discounted introductory trial of our subscription services (“Trial”). The duration and terms of any Trial will be shown to you at the time of sign-up.
- To start a Trial you may be required to provide a valid payment method.
- Unless you cancel before the Trial ends, your Trial will automatically convert into a paid subscription, and the applicable subscription fee will be charged to your selected payment method.
- A Trial may be availed only once per User unless we state otherwise. We may modify or withdraw Trial offers at any time.
7. Subscription plans & billing
Access to the full library of Content is offered through paid subscription plans (for example, monthly and annual plans). The price, duration, and benefits of each plan are displayed on the Platform at the time of purchase and may be revised for future billing cycles.
- By subscribing, you authorise us (through our payment partner) to charge the applicable subscription fee to your selected payment method on a recurring basis until you cancel.
- All fees are stated in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless stated otherwise.
- If a payment fails or cannot be processed, we may suspend or downgrade your access until the outstanding amount is paid.
8. Auto-renewal & payment mandate
Subscriptions are recurring. To enable recurring payments, you set up a payment mandate (for example, a UPI AutoPay mandate or card-based standing instruction) through our payment partner, Razorpay, in line with applicable Reserve Bank of India (RBI) regulations.
- Your subscription will automatically renew at the end of each billing cycle for a further cycle of the same duration, at the then-current price, unless you cancel before the renewal date.
- Where required by RBI rules, you will receive a pre-debit notification before a recurring charge is made, and you may choose to continue or cancel.
- You can revoke a recurring mandate at any time through the cancellation method described below or through your bank/UPI app, which will stop future automatic charges.
9. Cancellation
You may cancel your subscription at any time from the Profile → Manage Subscription section of the InPik app, or by writing to us at support@inpik.in from your registered email address. We will process a valid cancellation request within 48 hours.
Stopping the UPI AutoPay deduction: your recurring payment runs on a UPI AutoPay mandate that you authorised in your own UPI app. To make sure no further amount is automatically debited, you should cancel or revoke this mandate yourself from your UPI app (for example, Google Pay, PhonePe, Paytm, or BHIM) under its AutoPay or Manage Mandates section, before your next renewal date.
- Cancellation stops future renewals. It does not, by itself, trigger a refund for the current cycle.
- When you cancel during an active billing cycle, your subscription benefits remain available until the end of that cycle, after which access will end.
10. Refund policy
Subscription fees are generally non-refundable, including for unused time or partial billing cycles, except where a refund is required under applicable law.
Active subscriptions: once a subscription payment has been successfully charged, the amount paid for the current, active subscription period is non-refundable. If you no longer wish to continue, your only option is to cancel the plan. Cancelling stops the next renewal so that you are not charged again, but it does not refund the amount already paid for the ongoing period. Your access remains active until the end of the period you have already paid for.
- We do not provide refunds on the basis of dissatisfaction with the look, layout, colour, or output of a Creative, since results depend on the inputs and choices you make.
- A refund may be considered only in cases of a genuine technical error in payment, such as a duplicate charge or a successful deduction without activation of the subscription, caused by a fault in the payment process.
- Approved refunds are credited to your original payment method, typically within 7 to 14 business days of confirmation.
- To raise a payment or refund issue, contact support@inpik.in with your registered details and transaction reference.
11. Discounts & promotions
We may offer discounts, promotional pricing, coupons, or limited-time offers at our discretion. The terms, eligibility, and duration of any such offer are determined by us and may change or be withdrawn without prior notice. Offers cannot be combined unless we expressly state so, and may not apply to renewals.
12. Acceptable use & restrictions
When using the Platform, you agree that you will not:
- provide false, misleading, or inaccurate information, or impersonate any person or entity;
- use a name, photograph, logo, or other material that belongs to someone else without their consent or without holding the necessary rights;
- sell, resell, redistribute, sublicense, rent, or transfer the Content or any Creative to third parties beyond the licence granted here;
- copy, reproduce, modify, translate, reverse engineer, or create derivative works from the Platform or its Content except as expressly permitted;
- remove, obscure, or alter any watermark, copyright notice, or ownership mark on the Content or a Creative;
- use any robot, scraper, crawler, or other automated means to access, index, or extract Content or any part of the Platform;
- introduce any virus, malware, or harmful code, or take any action that may damage, disable, overburden, or impair the Platform or interfere with another User’s use of it;
- attempt to gain unauthorised access to any part of the Platform, other accounts, or our systems;
- create any Creative that is unlawful, defamatory, obscene, pornographic, paedophilic, harassing, hateful, or invasive of another person’s privacy;
- create any Creative that is harmful to a child, infringes any third-party intellectual property or publicity right, or that threatens the unity, integrity, defence, security, or sovereignty of India or public order; or
- use the Platform for any purpose that is illegal, fraudulent, or prohibited by these Terms or by applicable law.
13. Your responsibility for Creatives
You are solely responsible for the inputs you provide (including your name, photograph, business information, and any text) and for the Creatives you generate and how you use or distribute them. You confirm that any photograph or personal information you upload is yours, or that you have the rights and consents needed to use it. We do not pre-screen or control the Creatives Users make and accept no responsibility for them; however, we may act on, remove, or restrict any content or account that we reasonably believe violates these Terms or the law.
14. Intellectual property
The InPik name, logo, and all trademarks, service marks, and brand features of the Platform are owned by us or our licensors. We (or our licensors) own all intellectual property rights in the Platform, the Content, templates, and design assets. Nothing in these Terms transfers any of those rights to you, except for the limited licence expressly granted above. You retain ownership of the original personal inputs you supply (such as your own photograph), and you grant us a licence to host, process, and display those inputs as needed to provide the service to you. You are responsible for any infringement of third-party rights arising from your inputs or your use of a Creative.
15. Payment gateway (Razorpay)
Payments on the Platform are processed by a third-party payment gateway, Razorpay. When you make a payment, you may also be subject to Razorpay’s own terms and privacy policy. We do not store your full card or banking credentials; these are handled by Razorpay under applicable security standards. We are not responsible for the acts, errors, delays, or failures of the payment gateway. Any dispute relating to payment processing should also be raised with the gateway provider. By proceeding with a payment, you consent to the sharing of information necessary to process that payment.
16. Intermediary status
To the extent applicable, we operate as an “intermediary” under the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. These Terms and our Privacy Policy are published in accordance with the requirement to publish rules, regulations, and a privacy policy for access to and use of the Platform. We are not responsible for Creatives or other content created by Users, but we expect all Users to comply with these Terms and the law.
17. Suspension & termination
We may suspend, restrict, or terminate your access to the Platform, in whole or in part, with or without notice, if:
- you breach these Terms, our Privacy Policy, or any applicable law;
- you provide false information, or use names/photographs you have no right to use;
- you fail to pay subscription fees when due;
- your use creates a legal, financial, reputational, or security risk to us, other Users, or third parties; or
- we are required to do so by law, or we decide to discontinue or materially change the Platform.
On suspension or termination, you may lose access to your account and to any saved or created Creatives, and you will not be entitled to a refund of fees already paid except as required by law. You may also close your account at any time by contacting support@inpik.in. Certain data may be retained as described in our Privacy Policy and as required by law.
18. Disclaimer of warranties
19. Limitation of liability
20. Indemnity
You agree to indemnify, defend, and hold harmless InPik and its owners, officers, employees, and agents from and against any claim, demand, loss, liability, cost, or expense (including reasonable legal fees) arising out of (i) your use of the Platform, Content, or any Creative; (ii) your breach of these Terms; (iii) your violation of any law or the rights of any third party, including intellectual property or privacy rights; or (iv) the inputs or material you provide.
21. Governing law & jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Subject to any applicable consumer-protection law, the courts at Surat, Gujarat shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
22. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the “Last updated” date above and, where appropriate, notify you through the Platform. Your continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms.
23. Grievance redressal
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the details of the Grievance Officer are provided on our Contact Us page. You may write to the Grievance Officer with any complaint regarding the Platform or any content, and we will acknowledge and seek to resolve it within the timelines prescribed by law.
24. Contact us
If you have any questions about these Terms, please contact us at support@inpik.in. Full contact details are available on our Contact Us page.